At Annurdigital, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and secure your personal information when you use our automated recharge and utility bill payment services.
1. Information We Collect
In order to provide our premium automated services, we collect information that helps us personalize and continuously improve your experience. This includes:
- Personal Identification Details: Name, email address, phone number, and account password provided during registration.
- Transaction Records: History of purchases including airtime recharges, internet data purchases, TV decoder subscriptions, electricity bill payments, and exam pin checking details.
- Billing Data: Details associated with payments made through verified standard gateways (e.g., Paystack, Monnify). We do not store full credit card numbers on our servers.
- System & Device Logs: IP address, browser information, referral source, access times, and cookies to ensure secure session authentication.
2. How We Use Your Information
Your data is processed strictly under secure conditions to ensure top-notch delivery of services:
- Automated Instant Delivery: Processing your wallet updates and executing instant value-added services (airtime, data, bill payments) with telecom operators.
- Account Security: Preventing fraudulent access, verifying operations, and protecting your wallet balance.
- Customer Support: Resolving technical inquiries and responding to transaction questions via our support desk.
- Service Updates: Sending important notices regarding system maintenance, promotional discounts, or adjustments to service pricing plans.
3. Cookies Policy
We use cookies to maintain your active login status, safeguard session keys, and customize display settings. You can manage or disable cookies through your browser preferences, though doing so might affect certain session features and limit standard login functionalities.
4. Data Security & Protection
We implement robust, state-of-the-art administrative, physical, and electronic security safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. All connection pipelines are encrypted using industry-standard SSL protocols.
5. User Rights & Account Deletion
We respect your rights to govern your own personal information. At any time, you have the right to request deletion of your account and purge all associated personal data from our systems.
To delete your account immediately, please access your profile dashboard or navigate directly to our dedicated secure Account Deletion Portal. Once initiated and confirmed, your account records, wallet history, and profile data will be permanently and securely deleted from our databases.
6. Changes to this Policy
We reserves the right to update this Privacy Policy periodically to reflect shifts in our operational processes, technical modifications, or legal obligations. We recommend reviewing this page occasionally to stay updated on our data protection guidelines.
7. Contact Us
For any questions, concerns, or requests regarding your personal data and privacy, please contact us at:
- Address: Kaduna Nigeria
- Phone: 2348036631776
- Email: support@annurdigital.com